Privacy Policy
This Privacy Policy explains how Eloquix (“we”, “us”, “our”) processes personal data connected to our public speaking courses for entrepreneurs.
Contact: [email protected] · Phone: +1 (415) 550-1826
Introduction
Eloquix provides educational content and training products designed to help entrepreneurs improve public speaking. This policy applies to our website and related communications. If you do not agree with this policy, please do not use our services.
Scope
Website, emails, forms, and customer support interactions.
Regional note
We consider GDPR, UK GDPR, and CCPA/CPRA principles where applicable.
Data We Collect
We collect information you provide directly and information collected automatically when you use the site.
Provided by you
- Contact details (name, email, phone)
- Account data (login credentials, preferences, course progress)
- Messages and support requests (content you submit in forms or email)
Collected automatically
- Usage data (pages visited, approximate location derived from IP, referrer, time on page)
- Device and browser data (OS, user agent, language, screen size, unique identifiers)
- Cookie and local storage data (preferences, consent choices, session tokens)
Payments
- Payment intent metadata (purchase identifiers, status, receipts)
- No card storage on our servers; card processing is handled by payment providers
How We Use Data
We use personal data to operate our services, communicate with you, improve our content, and meet legal obligations. We avoid deceptive design patterns and respect global opt-out norms where they exist.
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Provide services
Deliver course access, enable account functionality, and handle support.
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Communicate
Send confirmations, updates, and requested information.
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Improve & measure
Understand usage patterns to improve UX and content relevance.
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Safety & compliance
Prevent abuse, detect fraud, and comply with applicable laws.
Legal Bases
Where GDPR/UK GDPR applies, we process data under one or more of the following legal bases:
Consent
For optional cookies, marketing emails, and similar activities where required.
Contract necessity
To deliver purchased services and manage your account.
Legitimate interests
To secure our services, improve performance, and keep records of business activity (balanced against your rights).
Legal obligation
To meet tax, accounting, consumer protection, and law enforcement requirements.
Sharing & International Transfers
We may share data with vetted service providers (e.g., hosting, analytics, email delivery, payments) acting as processors or independent controllers, depending on the context. If data is transferred internationally, we use appropriate safeguards where required (such as contractual protections).
Vendor transparency
You can request a high-level list of categories of service providers we use.
Data Retention
We keep personal data only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law. Retention depends on the type of data, context of collection, and legal requirements.
Account data
While active + reasonable period for support and compliance.
Support messages
As needed to resolve issues and maintain records.
Billing records
As required by financial and tax regulations.
Your Rights
Depending on your location, you may have rights such as access, correction, deletion, portability, restriction, objection, and opting out of certain processing. For California residents, this can include rights related to “sharing” for cross-context behavioral advertising (where applicable).
Submit a request
Use our request form to help us verify and respond efficiently.
Security
We use encryption in transit, access controls, least-privilege practices, and vendor due diligence. No method of transmission or storage is 100% secure; we continuously work to minimize risk.
Account safety
Use unique passwords and keep credentials confidential.
Incident response
We investigate and remediate security events and notify where required.
Children’s Privacy
Our services are not directed to children under 13 (or the minimum age required in your jurisdiction). If you believe a child has provided personal data, contact us and we will take appropriate steps.
Changes to This Policy
We may update this policy from time to time. We will revise the “Updated” date shown at the top of this page. Material changes may be communicated through additional notices where appropriate.
Contact
For privacy-related questions or requests, email [email protected].
Need a faster route?
Use the form to provide details; we’ll respond in a reasonable timeframe.